Client Stories

Hakizimana is the proud owner of a barbershop nestled in the Eastleigh suburb of Nairobi. “I used to work for someone here in Eastleigh, a Kenyan. I enjoy doing this work as a barber, and I saw that if I can do it by myself, it would be better than…

After facing difficult circumstances upon arrival in Nairobi, Juvenal can now proudly care for himself. When he arrived in Kenya from his native country of Burundi in 2015, Juvenal was ailing from complications in his spine, which limited his mobility and made him unable to stay on his feet for…

From a very young age, DJ Montana* always knew that he wanted to become a DJ—he describes music as something in his blood. Unfortunately, in 2015, war broke out in his home country of Burundi, and DJ Montana was forced to flee. He ended up in Nairobi, Kenya, and refused…

Prior to the COVID-19 pandemic, Mary, a refugee from South Sudan, supported her family of 15 by running a business selling roasted peanuts and peanut butter to members of her local church. Mary also bartered her products at a community school in order to enroll her children there. The profits…

In 2015, at the age of 14, Patrick and his family were forced to flee their home in Congo and sought safety in Nairobi, Kenya. Patrick’s parents struggled to provide for the family by selling mobile phone accessories and milk. In 2017, Patrick’s mother passed away, leaving his father to…

In February 2020, Balolwa, a refugee from the Democratic Republic of Congo, completed RefugePoint’s Business Development Skills training and received a small grant to expand her business selling tomatoes. Balolwa used the grant to add onions and garlic to her vegetable stand. Her business was doing well, but in…

Before the COVID-19 pandemic rocked businesses worldwide, Beti, a refugee from Congo, was already struggling to support her family of four by selling fruit. Beti was recovering from injuries that she’d sustained when she fled to Nairobi, Kenya, from Congo, and was also dealing with the loss of her husband.

Diane prepares some mandazi at her home in Kawangware. In 2015, Diane was forced to flee from Burundi to Kenya with her three children. Diane’s husband died during the war that forced them to flee their home, and Diane, far from her family and friends, found herself without a support…

On August 10, 2009, Ajah, a refugee from South Sudan, was finally on her way to reunite with her son and her mother, from whom she’d been separated for more than ten years. Many years earlier, when violence broke out in her village in South Sudan, Ajah managed to escape…

In 2016, Nanziza* and her six children were forced to flee their home in the Democratic Republic of Congo when rebels attacked their neighborhood. Nanziza’s husband was at church at the time of the attack, so Nanziza was forced to flee without him. After more than a month of traveling,…

“I have always wanted to change my daughters’ name from Victorie Fredric to Victorie Fredric RefugePoint,” Fredric said, laughing hysterically. “I want to add RefugePoint to her name because if it wasn’t for RefugePoint I don’t know where she would be today. RefugePoint gave us food, rent, money…

Farida, a refugee from the Democratic Republic of Congo (DRC), knows what it’s like to arrive in Nairobi as a refugee. She knows what it is like to begin again without a home or source of income. She also knows the skills and determination that it takes to become a…

In November 2019, Pierre, a RefugePoint client from Nairobi, Kenya, was invited to participate in a week-long training in Sanremo, Italy, which focused on human rights and internal displacement. Before Pierre was forced to flee his home country of Burundi in 2015, he had been working as a community worker…

During RefugePoint’s business training, clients are encouraged to set personal goals that they can work to accomplish within the first three to six months of launching their businesses. Soni, a single mother of two young children, knew exactly what she aimed to achieve: the ability to pay her rent and…

“I always wanted to study, but I didn’t have the means. As a single mother of three with no husband, my priorities took a back seat. I was most concerned with putting food on the table. When I expressed my hopes and needs to my case manager, she told me…

“Ever since I was young, I loved education. When I met RefugePoint, they helped me to enroll in my final year of primary school. They hadn’t yet started supporting students to attend high school,” Daniel, an unaccompanied minor from the Democratic Republic of Congo, told us. After Daniel completed primary…

“As a father, when you can’t provide for your family and your children go to beg on the street, it’s a tough and painful place to be as a parent. The thing that gets to you the most is the worry. You worry constantly, and you search for them on…

“There are challenges that I face as a lesbian refugee. Where I used to live, they found out that I was a lesbian, and they began abusing me. We shared a common bathroom and toilet and the other people living in the building would lock it and not allow me…

“I got the idea to start the barbershop after attending the RefugePoint business training. While I was attending the training, I was challenged and motivated to think outside of the box. I decided to pursue my idea of opening a barbershop.” In April 2018, Chris attended RefugePoint’s business training and…

Baati is a single mother of three who fled from her home country with her children in 2005, after she and her husband were both arrested several times and tortured. Baati’s husband was a teacher and leader who was a very influential person in the community, and Baati worked as…

“RefugePoint gave us medical assistance, and one of the most important things that they provided for us was the National Hospital Insurance Fund (NHIF) card. Having that card means that I do not have to pay out of pocket for medical care for my siblings or me when I visit…

When a community joins together to accomplish a shared goal, great things can happen! Djamaba, a refugee from Congo, suffers from a lung disease and requires breathing support through an oxygen concentrator machine. Due to the high cost, Djamaba could not afford the machine that he needed for his home,…

“I think I have always wanted to become a doctor. When I’m done with my studies, and when I have become a doctor, I want to help the people around me. My main dream is to start a hospital where our patients can get quality healthcare for free. Sometimes when…

As an artist, Semret works with two mediums – words and wool. Semret began her career as a journalist, but her reporting was one of the reasons that she felt insecure and was forced to flee her home country in 1996. Although Semret continues to write books, and contribute to…

“I want to do this interview in English” Fawzia happily stated. “I have been attending English classes, and now I can speak it with no problem,” she told us, smiling. “When I arrived to Canada for the first time, I didn’t know English. Life was very hard, and the winter…

It is just after 6:00 a.m., and the gates to Burma market, one of Nairobi’s largest meat markets, are about to open. Throughout the day, over 20,000 people – clients from restaurants, butcheries, and individuals, will descend on the market to buy their meat in bulk. Most of the meat…

“My personal mantra is ‘If you do good, good things will happen to you in the future’ (‘Ukifanya mazuri, mazuri yatakutendekea mbeleni.’) that is why I take care of the girls,” Angelique told us. In 2014, Angelique arrived to Kenya alone, after fleeing from her home country of Democratic…

“At the age of 28, it wasn’t easy for me to accept that I was the head of a household of 11 and that I had to be the breadwinner. It was hard for me to accept that the whole family was looking up to me. I have now accepted…

What is it like to be a child refugee? Edith, a former child refugee shares her story. In 1994, at the age of three, I was forced to flee my home in Rwanda to escape the Rwandan genocide. I still remember running in the forest as a little girl…

In 2013, Esther* and her ten children were forced to flee their home country of Congo after her husband, a human rights activist, was abducted, and the rest of the family was brutally attacked. In Nairobi, Esther and her children lived with a friend in a one-room home and were…

As an integral part of RefugePoint’s program in Nairobi, the counseling team helps to stabilize and empower refugee clients to achieve self-reliance by enhancing their support systems and by strengthening their social networks through individual and group therapy sessions. Group therapy sessions allow members to express themselves in a safe…

Many refugees emphasize to us their desire to be self-reliant, and request support to get back to their independent lives in their new homes. Henri* is one such client. Henri completed business training and received a small start-up grant of $200 USD. Henri decided to start a business that none…

“Let me tell you about when I started selling milk. When I started out I would sell only one crate of milk, which would only give me 18 shillings (about 18 cents). I did this everyday and it was discouraging because I had so many children to take care of,…

Hitching rides on long-distance trucks, and walking for many miles during the day, our client Zakuani* and his wife Nyantabara*, fled from Congo and arrived to Nairobi, Kenya in December 2014. Zakuani and his family fled Congo due to war waged by MaiMai militia after he witnessed the merciless killing…

In 2002, after suffering severe torture and violence at the hands of rebels, David* and his family fled the Congo and vowed never to return. After a harrowing journey through Rwanda and Uganda, the family arrived in Nairobi. Initially, life in Nairobi was better for David and his family, but…

Monica*, a single mother of seven, arrived in Kenya as a refugee after fleeing Congo in November 2014. Monica was separated from her husband during the family’s flight and had to begin supporting her family financially. With two of her children experiencing serious medical conditions, Monica’s family slept hungry most…

“My name is Yadasa, and I am a former refugee who was resettled to Australia through RefugePoint. I am from the Ethiopian Oromo community, and I left Ethiopia after facing a lot of political persecution. In 2001, when I fled to Nairobi, Kenya, I was a young university student. In…

Rose is a refugee from the Congo who has lived in Nairobi, with her three children, for two-and-a-half years. “Initially, my life was quite difficult. I would wake up in the morning, and I did not know where I would get a single cent for the day, or how to…

Bien is a 30-year-old Congolese man who, fearing for his life in the midst of heavy fighting in the Democratic Republic of Congo (DRC), fled his home country and arrived to Nairobi, Kenya in March 2009. Beginning a new life in the city, without resources or connections was not easy…

David* leads the RefugePoint Livelihoods team across a hallway in his building to a very small, unlit, and windowless room, filled with cooking smoke. “Before I met RefugePoint, I was here in this single room, with my family of eight – my six children and my wife and I were…

When I first came to Kenya I was so withdrawn, I didn’t speak, I had no thoughts of the future. Now I am able to think about the future. Since coming to RefugePoint, that has been the biggest change for me. – Belvie,* RefugePoint client Pictured here, a family…

To her neighbors in Nairobi, Annalie, a mother of three, is a successful and skilled tailor. However, few know about her struggles as a refugee. During the 1994 Rwandan genocide, Annalie and her husband fled to Kenya, where they experienced extreme hardship. “We experienced dire poverty in Kenya – the…

Mercy* received a Livelihoods business grant, which helped her repair a broken grinding machine for use in her peanut butter business. Through this business, Mercy has managed to send her children to school and can afford housing and food. Mercy also attended RefugePoint’s group counseling sessions for women, which she…

The truck driver covered us with goods so we could pass through the border undetected. We have not seen or heard from our parents or siblings since. – Irene, age 14 At age 14, as Irene* cared for several family members in her village in eastern Democratic Republic of…

Joy is a Congolese refugee and former RefugePoint client who was resettled to the U.S. in July 2016. When she became involved in the women’s movement in her country, Joy and her family were persecuted and Joy was violently attacked. After fleeing to Kenya with her daughter, Praise, RefugePoint assisted…

Musa*, age 11, was among the last unaccompanied minors to arrive in the U.S. before the suspension of the U.S. refugee resettlement program, and was certainly one of the last to arrive from such a life-threatening situation. At age 8, Musa was chased from his home in the Democratic Republic…

In her home country of the Democratic Republic of Congo, Julie* was a successful farmer and her future was bright. Like many young women her age, Julie longed for marriage and a family of her own. All of that drastically changed on the day that the Mai Mai brutally attacked…

Abal*, a 32-year old refugee, lived in Kenya for four years. Abal’s elder brother was an active member of an opposition group in their country (which we will not name due to ongoing sensitivity). His family was constantly harassed and his father died after being detained. Abal himself was accused…